FieldComm Group offers a Product Service Program (PSP) for a selection of its development tools. The PSP provides the resources to ensure the continuation of high-quality technical support and regular product updates and enhancements for the tools. Our goal is to meet the rapidly growing demand from FieldComm Group members for technical support and for expanded test tool capabilities. 


FieldComm Group Product Registration programs rely upon the latest released versions of the tools, the Product Service Program ensures your development team has access to the valid versions of the tools. Keeping these tools up-to-date is imperative to the success of a field device test and registration with FieldComm Group.  The submitted products are required to pass the latest version of the test kits available from FieldComm Group.


Participation in PSP is included in addition to the initial tool purchase and automatically invoiced for renewal as you approach the end of the first enrollment term.  



Benefits of the Product Service Program

Developers who are the license holder of a development tool with an active Product Service Progam receive the following benefits:

  • Reasonable efforts to correct errors in software, or provide workaround solutions
  • Beta Software for evaluation
  • Software updates of the official release versions
  • Hardware repair or replacement for defective or failed components
  • Technical Support to assist in using the covered product


For more details, please see the provided sample of the Product Service Program agreement attached at the bottom of this page.



Pricing for the Product Service Program

The PSP is auto-renewed each year until you choose to cancel this service. Pricing is subject to change, however, the latest information will be made available here. Enrollment is required for each separate tool, please see the table below for eligibility.  You may be required to sign a license agreement for certain tools.


Non-Members may require an active IP License Agreement with FieldComm Group prior to purchase.


All prices are USD.  All pricing is subject to change.


FDI Products

Member Pricing
Non-Member Pricing
FDI Device Package Integrated Development Environment
(Single Protocol)
$550$825
FDI Device Package Integrated Development Environment
All Protocols Bundle of 10
$11,200$16,800
FDI Device Package Integrated Development Environment
All Protocols Bundle of 20
$19,600$29,400
FDI Device Package Integrated Development Environment
All Protocols Bundle of 40
$28,000$42,000
FDI Common Host Components
(Requires a signed License Agreement)
$12,500$18,750
FDI EDD Engine X (OS Independent)
(Requires a signed License Agreement)
$6,250$9,375
Host Test Kit (Includes FDI, FF, HART)$2,100$3,150



FOUNDATION Fieldbus Products

Member Pricing
Non-Member Pricing
DD Services
(Requires a signed License Agreement)
$12,000 $18,000
H1 Interoperability Test Kit$3,300$4,950
Registered DD Library$2,000$3,000



HART Products

Member Pricing
Non-Member Pricing
DD Library$3,000$4,500
HART Server Partner Program
(Requires a signed License Agreement)
$5,000$7,500
Smart Device Configurator (625) Source Code Partner Program
(Requires a signed License Agreement)
$12,500$18,750
HART Test System$870$1,479
Wi-Analys$1,150$1,955
WirelessHART Test System$970$1,649



Source Code Partner Programs

Partner Programs require continuous enrollment in the Product Service Program to maintain the licensing agreement requirements.  Maintenance of source code is renewed annually. These development tools require an executed Software Maintenance Agreement in conjunction with the End User License Agreement. - typically signed together when initially purchased. 

This affects the HART Server Partner Program, FDI EDD Engine X, Smart Device Configurator (625) Source Code Partner Program, DD Services, and FDI Common Host Components.  Samples of these license agreements can be found in our shop.


Enrolling in the source code partner programs ensures continuous access to the latest available technology for implementation within your products. Cancellation of the license may require the removal of the provided source from all sellable products.



Re-Activation Pricing for Lapsed Product Service Program

Re-activation of a lapsed PSP subscription incurs a re-activation fee (25% of the current purchase price, excluding PSP) in addition to the first year of the new PSP subscription.  The fees are presented as the sum total of the re-activation fee and the first year of the PSP subscription in the table below. Pricing is subject to change, however, the latest information will be made available here.  

All prices are USD.  All pricing is subject to change.


FDI Products - Re-Activation

Member 
Re-Activation
Non-Member 
Re-Activation
FDI Device Package Integrated Development Environment
(Single Protocol)
$1,025$1,537.50
FDI Device Package Integrated Development Environment
All Protocols Bundle of 10
$21,200$31,800
FDI Device Package Integrated Development Environment
All Protocols Bundle of 20
$37,100$55,650
FDI Device Package Integrated Development Environment
All Protocols Bundle of 40
$53,000$79,500
Host Test Kit (Includes FDI, FF, HART)$3,975$5,962.50



FOUNDATION Fieldbus Products - Re-Activation

Member 
Re-Activation
Non-Member 
Re-Activation
H1 Interoperability Test Kit$6,300$9,450
Registered DD Library$2,500$3,750



HART Products - Re-Activation

Member 
Re-Activation
Non-Member 
Re-Activation
DD Library$4,250$6,375
HART Server Partner Program$6,250$9,375
HART Test System$1,958$3,110.25
Wi-Analys$2,588$4,111.25
WirelessHART Test System$2,183$3,467.75



Request Information or a Quote

If you are needing to enroll a development tool into the Product Service Program, please reach out to our Tech Support Team by submitting a support request here


Please specify the following in your support ticket:

  • I need assistance with:  Sales
  • Details: Purchase Tool Maintenance (PSP)
  • Subject:  Re-Activate PSP
  • Description: Please include the serial numbers (if known) and product names for each tool you wish to re-activate.