Is this a required or optional update? FieldComm Group requires developers to use the latest ITK to submit DD/CFF self-tests and all registrations must adhere to the latest test cases after 6 months from the date of release so immediate updates are recommended. How can the update be obtained? A signed License Agreement must be executed during the purchase process. License holders may obtain the release by logging into ShareFile. Please contact Tech Support if your company does not facilitate access to ShareFile, we will assist you with obtaining your software.
Where is the Product Key for the installation? The Product Key will be available in the download folder on ShareFile.
How can I obtain the Test Function Block for SCP Test Cases? The license holder with an active Product Service Program can contact Tech Support to initiate the request for the firmware update.
Where can I find product documentation? Please visit the following link: http://go.fieldcommgroup.org/h1-itk-documentation
Need additional information or have a question? Please contact Tech Support |