Tool Maintenance

Product Service Program
The Product Service Program (PSP) provides the resources to ensure the continuation of the high-quality technical support and regular product...
Mon, 4 Dec, 2017 at 11:30 AM
How do I update the owner of a tool?
A Tool Owner is the current contact who is given access to relevant updates during an active maintenance period (PSP) and receives announcements regarding...
Fri, 22 Jul, 2016 at 12:24 PM
I have paid for maintenance, where is the software update?
Tool updates are accessed through the FieldComm Group ShareFile site.  Please follow these instructions to obtain the latest version:   1. Go t...
Fri, 27 Oct, 2017 at 10:21 AM
Why has my serial number been replaced by a license number?
FieldComm Group has harmonized Tool Licenses to reference a License Number. This change does not affect the terms and conditions applicable to the tool you ...
Wed, 12 Apr, 2017 at 5:06 PM