Tool Maintenance

Product Service Program
The Product Service Program (PSP) provides the resources to ensure the continuation of the high-quality technical support and regular product up...
Wed, 16 Jan, 2019 at 4:34 PM
How do I update the owner of a tool?
A Tool Owner is the current contact who is given access to relevant updates during an active maintenance period (PSP) and receives announcements regarding...
Fri, 22 Jul, 2016 at 12:24 PM
I have paid for maintenance, where is the software update?
Software downloads are accessed through the FieldComm Group ShareFile site. Access is assigned to a single person, this is the Licensed Tool Owner. Pl...
Tue, 8 Jan, 2019 at 1:00 PM
Why has my serial number been replaced by a license number?
FieldComm Group has harmonized Tool Licenses to reference a License Number. This change does not affect the terms and conditions applicable to the tool you ...
Wed, 12 Apr, 2017 at 5:06 PM
FieldComm Group Tool and Document Classifications
The FieldComm Group maintains many types of documents and tools. This list provides insight into the types of items maintained and their usage. Class Pre...
Mon, 5 Nov, 2018 at 10:37 AM