This article is primarily designed for Chairs and Project group leaders who schedule events using Workspace.


You will notice that there are 4 event types. 

 


The features and behaviors are summarized in the table below.  I recommend using the events that include "emails invitation/cancellation" support.

 

Event Type
Workspace sends invitations as Emails with .ICS attachments
Workspace Send invitation at meetings mails where user can accept/decline
Provides a view of those that have accepted/declined invitationsUpdates show up on users calendar automatically
Single Event
Yes
No
NoNo
Recurring EventYesNo
NoNo
Single Event with email invite/cancellation supportNoYesYesYes
Recurring Event with email invite/cancellation supportNoYesYesYes

 



Single Event, Recurring Event.

Behave as before.  A message is sent out with an ICS attachment.  Attendees can manually add that to their calendar.  If you delete the event, the user does not get a notice.  The calendar entry is not removed nor marked cancelled..  Calendar entries need to be manually updated/removed by the user.

 

 Single Event with email invitation/cancellation support, Recurring Event Single Event with email invitation/cancellation support,

These support generating email messages as native calendar invitations (no longer just ICS attachments).  Furthermore, if someone accepts the entry on their calendar, this will be visible to you on Workspace.  If you update/cancel meetings from workspace, these will generate updated Calendar invitation emails that will update individuals calendars.  This is nearly identical to how the legacy Kavi worked.

 

However, using these new events have a few points you should be aware..


Oddity #1

 

The “description” of the calendar does not make it into the calendar entry.  Instead, individuals are provided with a  link to see the full details.   This is the part of the email that you typically include conference call information.  Again, it’s there, but only by link provided in the calendar entry.

 

 

 


Oddity #2


In the invitation, you can specify location information.  I suggest selecting “Online”   (NOTE:  This is multi-select,  you can select 0 or more options)


Then, set the conference web address.  Pay attention to the HTTP/HTTPS as it defaults to HTTP, but your link it probably HTTPS.  

 

 

Note at the Login Instructions DO make it into the calendar entry, however the text is NOT formatted.  It also seem to have a maximum character limit, so if you get an error saving the calendar entry, shorten it up.  (The error will be non-specific)

 

My recommendation is to just list the URL here and keep the login simple.  You may list one or 2 conference numbers.  Most web meeting software provide you with the phone number AFTER you launch the web app.


Oddity #3


Make sure you select Yes to Invite all community members when saved!

This is what sends out the calendar invitations.   This option is NOT available when you edit the message, so make sure you click yes!


 


Oddity #4


If you have an existing event that was setup using the older method and want to use the new method with calendar invitations, you MUST CREATE A NEW EVENT.  While you can technically edit an existing event and change the event type, the invitation  function, required to send out the email inviting the group, is not present.


Reviewing those that have accepted the invitation.


After you create an event of this type, you need to add your working group members to the roster.  Using the management settings, select Manage Events.  

 

Find the event you just scheduled.   From there, click the down arrow and select manage roster.


 

 

Those users that accepted the calendar invitation will show up as registered.  Those that declined it will show up as cancelled.