The website uses “” as the source email address, this may be blocked by your email server. The email also has an attachment (typically 1.5MB zipped).

If adding “” to your safe domain list does not resolve the issue, please submit a support ticket to receive DD files.  Please include the following information in the support ticket:

  • Manufacturer Name
  • Model Name
  • Device Type
  • Device Revision

NOTICE: The prior HART Product Catalog was discontinued. Please see the FieldComm Group Product Registry here: