CHECKprompt is a utility to manually override the relays within the ITS Automation Tool Kit. The following article discusses the most common errors encountered with CHECKprompt. 



ERROR 2

LoadLib attempting to load ...\AutotestClient.dll

ERR: Library not loaded

ERR: 2: Error: No DLL found.

Prompt is unavailable.

 

ERROR 6

LoadLib attempting to load ...\Prompt.dll

ERR: 6: Error:Driver load problem.

Prompt is unavailable.


Solution:

  • Do not change the installation directory of ITS. Uninstall ITS. Re-install using the default directory provided.
  • Autotestserver.exe (Autotestserver64.exe) must be running before automation is launched in ITS, double-click on Autotestserver.exe in the ..\ITS\ff\lib directory, the automation tool LED on Relay 7 should be ON once the server application finds the automation tool.
  • Do not edit ff_its.ini manually, ITS completely overwrites the INI file each time a new test procedure is executed. 
  • Set up the device using ITS.
  • Enable "Automate" in ITS. 

  • Do not run checkprompt.exe directly from the bin directory, use the Windows Desktop shortcut installed with ITS. 


ERROR 8

Card Test Set returned 8: 

Error: card not found.

++++ Check power/usb connection.

 

Solution:

  • If using the parallel port hardware interface version, only 32-bit versions of Windows XP or Windows 7 are supported.

  • Autotestserver.exe must be running before automation is launched in ITS, double-click on Autotestserver.exe in the ..\ITS\ff\lib directory, the automation tool LED on Relay 7 should be ON once the server application finds the automation tool.
  • Set up the device using ITS.
  • Enable "Automate" in ITS. 


ERROR 126

'C:\ITS\bin\ff_its.ini'

INI file did not have 'PromptPath' Try to load Library: |.\|

LoadLib attempting to load .\

LoadLibrary error = 126 Cannot load:

.\.

Prompt is unavailable. No library was specified.


Solution:

  • Do not run checkprompt.exe from the bin directory, use the Windows Desktop shortcut installed with ITS or a command line: 

>cd C:\ITS\bin

>Checkprompt.exe ff_its.ini 



In general, CHECKprompt should not be used while a test campaign is active in ITS. 
To properly configure the INI file to operate with CHECKprompt, please configure ITS with a Device and Device Configuration File (*.INI) and enable automation using the checkbox labeled "Automate". Execute a test case to save the current configuration (ff_its.ini). CHECKprompt should now be available and ready to use.