Please open a support ticket to report an issue or request a change to a tool that is managed by FieldComm Group. Your report may be re-directed to our development team or Working Group for further analysis.
Bug Reports should include enough information to reproduce the error or behavior.
- Tool Name and Version
- Operating System Version
- Log files, screen captures, source files
If your report results in an Action Request (AR) or Change Request (CR), you will receive the tracking number for reference and the support ticket will be closed. You can request status updates at a later date by opening a new ticket with the reference number for the AR/CR.
Change Requests which pertain to test case problems must be presented to FieldComm Group at least 60 days prior to submission to allow time for investigation and response prior to shipping the hardware to our lab for testing.